This time when I came to Dongcheng, Beijing to explore the hutongs and connect with projects, I decided to stay at Atour Hotel, Yabao Road, Chaoyangmen, Beijing for three nights. Originally, I only chose it because it was close to the subway and had a good cultural atmosphere. After staying, I realized that the service of this hotel completely exceeded the framework of standardized processes, and every detail was filled with real care. It is the most reassuring hotel I have stayed at in Beijing recently.
As soon as I dragged my suitcase to the hotel entrance, the concierge quickly approached me and took the large suitcase from my hand. Afraid that I would be hit by an electric bike on the roadside, he turned to block the flow of people and led me all the way to the lobby with a smile. When I checked in, the front desk noticed that I was holding throat candy in my hand, and asked me if the dry and cold weather in the north made my throat uncomfortable. Before I could speak, I handed me a cup of warm honey snow pear water, and specially arranged a sunny room facing south in the high district for me, saying that the room exposed to the sun would be warmer. They gave me a handwritten note, which marked the borrowing point of the humidifier provided by the hotel 24 hours a day, and the address of the old sugar shop around where you can buy throat pear soup.
The sense of service after check-in is just right, without excessive disturbance. When I went out to stroll in the alley, I casually mentioned to the cleaning lady that I walked more than 20000 steps a day today and my feet were particularly sore. When I returned to my room at night, I saw a small stool next to my bed with a foot soaking bucket filled with hot water and a small bag of mugwort to keep me warm. My aunt left a note saying that the foot soaking bucket had already been disinfected in advance, and my feet would feel much more comfortable after soaking. The pile of project materials and old photos from the alley that I had just picked up were spread out on my desk. When my aunt was tidying up the room, she specially helped me organize them in order and placed a customized Yaduo file bag next to them, afraid that I might accidentally mess up and lose the materials.
One day, I had an emergency online meeting and found that my laptop charging cable had been left at the office. With a try it out attitude, I called the front desk. In less than 5 minutes, the staff brought a fast charging cable that was compatible with my computer model and also brought a small desk lamp, saying that I was afraid the room light would reflect on the screen and affect the visual effect of the meeting. Halfway through the meeting, I heard a soft knocking at the door. Upon opening the door, I noticed that the staff had lightly placed a cup of warm, plump seawater and left a note saying that they had noticed the light in my room had been on for over two hours and were afraid that my throat would dry up from the long meeting. They had prepared it for me and did not disturb my progress throughout the entire meeting.
Even a lot of small details that are easy to ignore in the hotel, the service here covers: I have to catch the morning high-speed train the next day, and told the front desk to leave half an hour earlier. When I left the next morning, the front desk had already packed a hot portable breakfast for me. I mentioned the steamed beef buns and hot soybean milk that I like to eat the day before when I went to breakfast. I was afraid I would not be able to eat in time, so I specially installed disposable gloves for me. When I was leaving, the concierge helped me put my luggage in the car and specifically reminded me that the Chaoyangmen section has been temporarily restricted during the morning rush hour. They pointed me to a shortcut that is not congested and helped me avoid congested roads.
After staying for three nights, there were no rigid standardized greetings, and every service seemed to have guessed your needs in advance, which was both appropriate and heartwarming. In the core area of Beijing's Second Ring Road, where every inch of land is precious, you can find a hotel that delivers service to your heart. Whether you are on a business trip or traveling, staying there is particularly reassuring. Next time I come to Dongcheng, Beijing, I will definitely choose Atour Hotel, Yabao Road, Chaoyangmen, Beijingwithout hesitation.Show more